Your stay

How your stay works

CITYLUXE is an automated, self-service hotel. You check in online and your room opens with a personal PIN code, so you can go straight to your room.

  1. Book direct

    Pick your dates and book on our official booking engine.

  2. Check in online

    Before you arrive we email you a secure link to complete your online registration.

  3. Get your PIN

    A personal PIN for your room door arrives by email.

  4. Settle in

    Check-in is from 15:00. Check-out is by 11:00.

  • Our team
    09:00–21:00

    By phone and email

  • Emergencies only

    For a medical, fire or police emergency, call 112 first.

FAQ

Common questions

What time is check-in and check-out?

Check-in is from 3:00 PM. Check-out is by 11:00 AM on your departure day.

Is CITYLUXE an automated hotel?

Yes. CITYLUXE is a self-service hotel. You check in online before you arrive, and your room opens with a personal PIN code that we send you by email, so there is no waiting. Our team answers the phone and email from 09:00 to 21:00.

How does online check-in work?

Before you arrive we email you a secure check-in link. Once you complete the online registration, your personal room PIN is sent to you by email. You need to complete it before you arrive to get your PIN.

Who can I contact, and when?

Our team answers the phone and email from 09:00 to 21:00. For emergencies only, call +30 697 481 4766. For a medical, fire or police emergency, call 112 first.

Do you offer airport transfers?

Yes, on request and 24 hours a day. Send us your flight details and we will arrange it and confirm the price.

Is there a laundry service?

Yes, on request, from 9:00 to 17:00. Ask our team for the price.

Is breakfast included?

No, breakfast is not included in the room rate.

Do you have Wi-Fi?

Yes, free Wi-Fi is available for guests.

Is smoking allowed?

No. All rooms are non-smoking.

Where are you located?

We are at 6 Kaplanon Street in Kolonaki, central Athens. Call +30 697 323 2263 if you need help finding us.

Find your room in Kolonaki
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Book direct
Check availability on our official booking engine.
Arrival date
Departure date
Guests

Self-service hotel: check in online and open your room with a personal PIN. Phone and email: 09:00–21:00.